Do we fully understand the critical success factors of customer satisfaction with industrial goods?:extending Festge and Schwaiger's model to account for unobserved heterogeneity
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- Autor/in:
- Erscheinungsjahr:
- 2009
- Medientyp:
- Text
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- info:eu-repo/semantics/restrictedAccess
- Quellsystem:
- Forschungsinformationssystem der UHH
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- Quelldatensatz
- oai:www.edit.fis.uni-hamburg.de:publications/b156a0aa-460e-4cf3-88ed-2c2bc951038b