Staats- und Universitätsbibliothek Hamburg Carl von Ossietzky
Erscheinungsjahr:
2024
Medientyp:
Text
Schlagworte:
Augmented Reality
Service Systems
Design Science Research
User-Centered Design
004: Informatik
54.00: Informatik: Allgemeines
Erweiterte Realität <Informatik>
Mixed Reality
Wirtschaftsinformatik
Dienstleistung
Service-Design
ddc:004:
Erweiterte Realität <Informatik>
Mixed Reality
Wirtschaftsinformatik
Dienstleistung
Service-Design
Beschreibung:
As Augmented Reality (AR) technologies continue to mature, they are becoming increasingly relevant for use in organizations as a driver for innovation. However, the application of AR remains limited. This dissertation explores the design of AR for service systems and provides valuable insights into overcoming barriers and challenges. The findings provide comprehensive design knowledge that guides the effective use of AR and enables organizations to systematically and efficiently exploit its potential.