Survey of e-government portals in european capitals and large cities: A benchmarking study of g2b-services

Link:
Autor/in:
Beteiligte Person:
  • Wimmer, Maria A.
Verlag/Körperschaft:
Springer
Erscheinungsjahr:
2009
Medientyp:
Text
Schlagworte:
  • E-procurement
  • Industry
  • Electronic procurement
  • Information Systems
  • Research
  • G2B-Services
  • Mystery user approach
  • Maturity model
  • Municipal portals
  • Benchmarking study
  • E-procurement
  • Industry
  • Electronic procurement
  • Information Systems
  • Research
Beschreibung:
  • To fulfil the requirements of the EU Services Directive, suppliers of public services have to realign their product and process organisation. At present, a summary on the implementation status does not exist for European capitals and large cities. Thus, the paper presents the status quo by illustrating the results of a benchmarking survey. The survey analyses the offer of G2B eServices in all 27 European capitals and all European cities with more than 500.000 inhabitants and it was done in 21 first EU-languages and in English as second language. The findings of the survey address academic research as well as administration practice in the context of eGovernment.
Lizenz:
  • info:eu-repo/semantics/closedAccess
Quellsystem:
Forschungsinformationssystem der UHH

Interne Metadaten
Quelldatensatz
oai:www.edit.fis.uni-hamburg.de:publications/f54be8d6-9fd4-4ea1-aec5-152325edd3c1