Standardization and service innovations - A prosperous interplay

Link:
Autor/in:
Beteiligte Person:
  • Chen, Jian
Verlag/Körperschaft:
IEEE
Erscheinungsjahr:
2010
Medientyp:
Text
Schlagworte:
  • European Investment Bank
  • Market
  • Sub-sovereign governments
  • Costs
  • Internet
  • Competition
  • Service innovations
  • Standardization
  • T-KIBS
  • European Investment Bank
  • Market
  • Sub-sovereign governments
  • Costs
  • Internet
  • Competition
Beschreibung:
  • With respect to nowadays economic conditions, standards are widely seen as drivers for innovations. They are influencing innovation as indirect, but crucial framework condition. At the same time, T-KIBS play an increasing economic role. The paper aims at depicting the role of standardization within T-KIBS innovations. Within recent research, scholars already confirmed the positive effects of standardization on product innovations. Thus, we bring into focus how the T-KIBS innovations benefit from standardization in various ways. Within a case study, standardization of T-KIBS is shown after a theoretical discussion. The presented IT-based T-KIBS was developed in order to support customer service organizations with service-related information on-site while integrating the manufacturer of the machinery or plant in the information flow. ©2010 IEEE.
Lizenz:
  • info:eu-repo/semantics/restrictedAccess
Quellsystem:
Forschungsinformationssystem der UHH
Interne Metadaten
Quelldatensatz
oai:www.edit.fis.uni-hamburg.de:publications/cd04442e-6fdc-49d9-aa89-cdeb23ea4c71