Libraries in the 21st century face a great challenge: to improve the integration of digital technologies with their archive material and to find new ways of disseminating their collections to the public. Research and evaluation on the use of digital tools and new software technology for educational purposes in current library practices is still under development. There is a constant demand among current practitioners for creating a working model to explain how these technologies can be adapted. Heritage institutions in general need a conceptual frame in order to discuss the diversity of the strategies applied to the digitalization processes, as well as analyse and disseminate the experience this creates for users and for society in general.