Blended participation:combining online and offline forms of user participation in the design of ICT-based services Klammer, Julia 2015 - Forschungsinformationssystem der UHH
Participatory service innovation in healthcare:the case of videoconsultation for paraplegics Klammer, Julia Anker, Fred Janneck, Monique 2011 - Forschungsinformationssystem der UHH