3 Einträge gefunden

1. What’s important for relationship management? : the mediating roles of relational trust and satisfaction for loyalty of cooperative banks’ customers

   1. Damberg, Svenja
   2. Schwaiger, Manfred
   3. Ringle, Christian M.

   2022 - TUHH Open Research - frei zugänglich
2. Uncovering and Treating Unobserved Heterogeneity with FIMIX-PLS: Which Model Selection Criterion Provides an Appropriate Number of Segments?

   1. Sarstedt, Marko
   2. Becker, Jan-Michael
   3. Ringle, Christian M.
   4. Schwaiger, Manfred

   2011 - TUHH Open Research
3. Do we fully understand the critical success factors of customer satisfaction with industrial goods?:extending Festge and Schwaiger's model to account for unobserved heterogeneity

   1. Sarstedt, Marko
   2. Schwaiger, Manfred
   3. Ringle, Christian M.

   2009 - Forschungsinformationssystem der UHH