3 Einträge gefunden

1. The link between customer satisfaction and loyalty: the moderating role of customer characteristics

   1. Schirmer, Nadine
   2. Ringle, Christian M.
   3. Gudergan, Siegfried
   4. Feistel, Matthias S.G.

   2018 - TUHH Open Research
2. The Relationship between Customer Satisfaction and Loyalty : new Insights into the Role of Customer Heterogeneity

   1. Ringle, Christian M.
   2. Schirmer, Nadine
   3. Feistel, Matthias S. G.

   2015 - TUHH Open Research
3. New Insights on the Relationship between Customer Satisfaction and Loyalty

   1. Schirmer, Nadine
   2. Ringle, Christian M.

   2013 - TUHH Open Research