2 Einträge gefunden

1. The ugly side of customer management – Consumer reactions to firm-initiated contract terminations

   1. Lepthien, Anke
   2. Papies, Dominik
   3. Clement, Michel
   4. Melnyk, Valentyna

   2017 - TUHH Open Research
2. The ugly side of customer management – Consumer reactions to firm-initiated contract terminations

   1. Lepthien, Anke
   2. Papies, Dominik
   3. Clement, Michel
   4. Melnyk, Valentyna

   2017 - Forschungsinformationssystem der UHH